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Find a Location

K&S Heating and Air has 1 locations, listed below.

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    Business ProfileforK&S Heating and Air

    Heating and Air Conditioning Filters
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    901 Jupiter Rd, Plano, TX 75074
    BBB File Opened:
    1/12/2009
    Years in Business:
    16
    Business Started:
    1/9/2008
    Business Started Locally:
    1/9/2008
    Business Incorporated:
    1/9/2008
    Accredited Since:
    2/9/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • K&S Heating & Air Corporation
    Contact Information

    Principal

    • Mr. Jan Paul Kruger Jr., President
    • Mr. David Ray McCord, Secretary

    Customer Contact

    • Mr. Jan Paul Kruger Jr., President
    • Ms. Jaimi Williams, Operations Manager
    • Mr. Junior Mijares, Service Manager
    • Mr. David Ray McCord, Secretary
    Additional Contact Information

    Fax Numbers

    • (972) 271-9329
      Primary Fax

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On June 30th 2023, I submitted a warranty request as I had my home inspected. The unit was discovered to not be working and putting out as much output as it should. Altura Builders sent someone from K&S to look at it and he said it was fine. December 2023 and January 2024 my electric bills were $393 and $647 respectively. I flew home to ******** on New years eve as my father had a stroke and eventually succumbed due to the illness and returned to ****** Jan 26th 2024. I was only home 4 days of my electric bill cycle and the bill was $647. I had TVEC check my meter to make sure this wasn't an error as the only thing running was my HVAC system since the home was vacant. I discovered on 2/16 that two switches were turned off and caused the unit to continuously run causing the much higher bill. My March bill was $411 as well. I have spent almost $1500 on electricity bills in three months due to someone not doing their job on the heels of losing my dad and having to pay for his memorial service. I have called 3-4 times a week with no call back and asked to speak to the owner to resolve the issue. They have not tried to reach out to me nor do i think they will help me so be careful when doing business with them. They will not stand behind their work and have said they will not help me with this bill.
    Read More

    Customer Reviews

    9 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trilok V

    5 stars

    04/10/2023

    The scheduling and appointment process was very smooth. Technician - Alexis - arrived on time. He was thorough in his work and explained the check up results very well. Alexis did a great job Thanks !!!

    Local BBB

    BBB serving North Central Texas

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