ComplaintsforCv Curb Appeal Landscape Design LLC
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Complaint Details
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Initial Complaint
06/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Date of contracted work done: 4/22/24-5/2/24 Amount paid:$9710.47 I am extremely disappointed with the service provided by this landscape renovation contractor. Initially, I was hopeful as they seemed responsive and professional, but my experience quickly turned sour after I paid the full amount.After the work was completed, numerous issues needed fixing. Despite multiple promises, the contractor did not return to address these problems. One major concern was the maintenance and fertilization of the newly installed sod grass, as well as fixing the paver deck and steps, which were clearly outlined in our agreement. The contractor failed to uphold these crucial parts of our contract.To make matters worse, the contractor repeatedly promised to visit and address the ongoing issues but never followed through. I have tried contacting him numerous times through text messages and phone calls, yet now he has completely stopped replying and is not answering the phone.This lack of communication and unfulfilled promises is highly unprofessional. I trusted him to deliver on their commitments, but instead, I am left with a poorly maintained lawn and a lot of frustration.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.