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Find a Location

Massimo Marine LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMassimo Marine LLC

    Marine Sales and Service
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 07/08/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    8. Approach all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected. Avoid involvement, by the business or its principals, in activities that reflect unfavorably on or otherwise adversely affect the public image of BBB or its accredited businesses.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Massimo Marine LLC. A manufacturer and seller of Ultra Luxury Pontoon/Tritoon and fishing boats. Made in America, right here in Garland Texas.

    Products & Services

    Pontoon/Tritoon Boats Fishing Boats

    Business Details

    Location of This Business
    3101 W Miller Rd, Garland, TX 75041-6107
    BBB File Opened:
    8/17/2021
    Years in Business:
    4
    Business Started:
    1/6/2020
    Business Started Locally:
    1/6/2020
    Business Incorporated:
    1/6/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Business Management
    • Mr. David Shan, CEO
    Contact Information

    Principal

    • Mr. David Shan, CEO

    Customer Contact

    • Mr. David Shan, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/20/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I would highly recommend avoiding any attempt at purchasing ANY ITEM that Massimo Motor/Marine sells. Massimo Motor/Marine did a bait-and-switch tactic on me. I was recently told I could purchase a particular year model Mercury outboard motor for a set price so that i could upgrade the motor on my Massimo pontoon boat that I bought 2 years ago in 2022.I confirmed the price was correct and that there was more than one of the year model motor available at said price BEFORE I drove 3.5 hours ONE WAY the next business day. I have an email and text in black and white stating unequivocally 'Yes'.Upon my arrival the next day at 11:30am, I was asked to pay for a newer model, which was $5,000 more than what I wanted to spend, and that they 'NEVER had the year model motor that I was asking to purchase'. I had just driven 3.5 hours and 180 miles for nothing. They just tried to force the higher priced model on me and simply said this was a good price for the newer model and I would never find a better price anywhere. I was given an insincere apology and walked away with nothing, but a loss of 7+ hours of my time and over 360 miles of gas wasted as well as unnecessary mileage added to my truck. I asked TWICE and have the emails and texts to back up my request that the motor was available before I drove 3.5 hours the next day and I have a text confirming that not only was it available, but there was also MORE THAN ONE available at said price.If you like bait-and-switch, then Massimo Motor/Marine will happily oblige you in this unfair business practice. I have learned firsthand to never trust Massimo and I will NEVER do business with them again. I would highly recommend NOT PURCHASING A BOAT, MOTOR, 4 *******, BIKE, GOLF CART, UTV, SCOOTER, ETC from Massimo Motor/Marine because they are SIMPLY A DISHONEST COMPANY that will not honor what you are quoted.
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Riley D

    5 stars

    10/26/2023

    We love the pontoon we purchased from Massimo! Will definitely come back.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

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