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Find a Location

Five Star Cycles has 1 locations, listed below.

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    Business ProfileforFive Star Cycles

    Motorcycle Service

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    232 E Buckingham, Garland, TX 75040
    BBB File Opened:
    2/6/2018
    Years in Business:
    14
    Business Started:
    5/5/2010
    Business Started Locally:
    5/5/2010
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mark Formosa, Manager
    • Mr. Tony Bui, Proprietor
    Contact Information

    Principal

    • Mark Formosa, Manager

    Customer Contact

    • Mark Formosa, Manager
    • Mr. Tony Bui, Proprietor
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    five star cycles Experience. what do you think about this? I'm being tricked here aren't I?the shop does good tire changes and other mechanical work on motorcycles .but something they don't do good at is keeping customers, or being fair.I paid $3,800 for a Hyosung GT650 on August 16th for my birthday. I trusted **** since he is a motorcycle mechanic and has his own shop, so I didn't doubt the stability and upkeep of the motorcycle. I was wrong.3 days into riding, tire goes flat. should be new tires if it's coming from a mechanic right?after flat, turn signals went out and one fell off while riding in the front, then as I investigated, it appeared the bike had previously been dropped..a few days later I change the black oil out, only to find the plug hole threads to be stripped. starting to think this was intentional to sell to someone with the intent to get money out of them with repairs, and there shouldn't be all these problems coming from a mechanics shop, right?day before I decided I'm going to take it back, the aluminum key broke off into the hard to open rear seat.had to pull it out to put in ignition to get home. why is there an after market ignition key? when I arrive at the shop to talk to **** about getting some of my money back, he looks at the perfectly running motorcycle and tells me he would only give me $300 for it. 30 days, went from $3800 to $300 worth?so your telling me I did $3500 in damage to the running motorcycle I just drove back?not possible. this seems like it was a set up to take my money and I have clearly been bamboozled. I find this quite disrespectful to have taken advantage of me like this and not good look for his business. This seems intentional to have set me up like this I would like to receive $2800 from ****, the owner who sold it to me. Or i will accept an exchange for his harley ******** he is selling. That is fair, and will prevent further complaints filed by me against FSC
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB serving North Central Texas

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