Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Stonebriar Moving Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStonebriar Moving Service

    Moving Companies

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1121 S Jupiter Rd, Garland, TX 75042-7710
    BBB File Opened:
    4/28/2015
    Years in Business:
    4
    Business Started:
    7/31/2020
    Business Started Locally:
    7/31/2020
    Business Incorporated:
    4/28/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Stonebriar Moving, LLC
    Business Management
    • Mr. Tyler Edwards, Owner
    • Mrs. Ashley (Menefe) Edwards, Owner/Director
    Contact Information

    Principal

    • Mr. Tyler Edwards, Owner

    Customer Contact

    • Mr. Tyler Edwards, Owner
    • Mrs. Ashley (Menefe) Edwards, Owner/Director
    Additional Contact Information

    Fax Numbers

    • (214) 856-3002
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Archana A

    1 star

    04/06/2024

    Money minting highly unprofessional disgusting business - they sent two non-English speaking folks first and then the owner came later. They packed things we said are for donation and not to pack (even the English speaking owner) and had to redo it. Spent lot of time packing items and did not check if they covered everything. Further after starting loading into truck when there was 1/4th left - the owner started asking for payment and hiked the price. When asked for clarification as was quoted less in email and looking for email he started yelling " you don't want to pay the bill ", "you are taking our some and efforts and not paying" and threatening to take our stuff in his truck and drive away and he told his employees to put the stuff back in his truck and made public nuisance and was demanding cash in the moment (the contract was by credit card). When I said I never said I will not pay, he started using F words and S words in public loudly in front of children basically trying to demand payment he wants at what he quoted and when I said to finish the job to get payment, he was reckless with properly handling the stuff and packing it. We had to pay him high and hire other packers and pack it again. We had a terrible encounter and he claims being off or angry after working for his behavior but it is clearly staged to mint money using customers situations and making public nuisances with false exaggerated allegations. Attempting Provocations, outraging with false claims and threatening stealing and attempting damage to mint money.

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.