Customer ReviewsforBerrett Pest HVAC and Plumbing

Great service!! We have quarterly treatments & have been satisfied for 3 years

***** was easy to communicate with. Very understanding of my situation and was knowledgeable of the questions i had! Thank you ***** for being great!

Service was great when I call they always answer and respond quickly customer sevice was great

Berrett Pest Control has been my go to for all pest control problems. They are prompt and address all my pest problems. I highly recommend them. I am a realtor and they have always been prompt and take care of my clients. Give them a call.

Always great customer service. Easy to communicate with and always get a service tech out as soon as possible.

On 9 May ******************************************************************************** my attic. There had been sounds of movement across the roof and I wanted to be assured the sounds were not actually in the attic. The inspector briefly assessed my home, spending less than 3 mins in the attic, he then relayed to me that I had mice. He stated this discovery was confirmed by the type of droppings he found as well as a couple other obvious signs. I was given a quote of $783 to seal 5 external entries and to place mouse traps in the attic. I agreed to the service and was scheduled for a couple days later. The next day, I recalled the inspector showing me pictures of a different issue he discovered with my roof but I thought, why didnt he show me pictures of what he saw pertaining to my rodent infestation which should have been of more importance. Therefore, I went into the attic to inspect for myself. Although I am not a professional in this line of work, I was confident that there was no validity to what Id been told the day prior when I did not witness any rodent activity, droppings, or tracks. I then hired a second company to come out and without mentioning any details of what had taken place with the Berrett inspector I had the new company check my attic/perimeter of my home for rodent activity. My assumption was confirmed when I was assured that there wasnt ANY signs of mice in my attic or around my home. However, to reassure myself, I moved forward with sealing the entry points and trap placement. 3.5 wks later there hasnt been any mice caught in the various traps left in/around my home.I am persuaded this inspector blatantly deceived me, and commenced to charging an outlandish fee of nearly $800 for a problem that didnt exist. This is egregious abuse of consumers and should be punishable by law. I was taken advantage of by this person because Im a woman and he obviously didnt expect me to investigate this matter further. Consumers beware!

Ive been a customer of *********************** for approximately nine years. Every technician Ive experienced has been knowledgeable, professional, courteous, and kind. ******* who responded to my call was also very knowledgeable and professional.

Service is okay but the customer service could be one of the worst. Being a monthly service customer for about 2 years. On February 28th, we requested to switch our service to Quarterly and expect the new service will be started in May. BPC then sent O, a tech to appraise for new quarterly service. After inspected, O offered to send a complement (free) service before the new ***************** to start. Then we received a bill from BPC for ************* and additional service (supposed to be complement/free). We have contacted the customer service more than 3 times to ask BPC for a correction but they keep saying that they couldn't fix it. The worst part is recently, we are called once every few days, asking for a payment. And warn us that If we don't pay, they will turn over to a collector.So, if you don't want to deal with this hassle, stay away from their customer service.

Absolute pleasure to have ****, our technician at Berrett's, treat our home for pests. I know this may sound odd, but he feels like part of the family! Pets love him, kids love him, we love him! We can't wait to see you again in 3 months ****!! THANK YOU :)

***** was great and got us scheduled for pest control right away