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Find a Location

DallasAutos4Less has 1 locations, listed below.

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    Business ProfileforDallasAutos4Less

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2660 S Garland Ave, Garland, TX 75041
    BBB File Opened:
    10/14/2015
    Years in Business:
    10
    Business Started:
    6/17/2014
    Business Started Locally:
    6/17/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Trung M Tang, Managing Member
    Contact Information

    Principal

    • Mr. Trung M Tang, Managing Member

    Customer Contact

    • Erica Martinez
    • Mr. Trung M Tang, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 8., 2024 I purchased a used vehicle from ******* who works for Dallas Auto 4 Less. On that day I gave $500 down then on June 13, 2024 I gave another $500 down for a total of a $1000 down payment. Then I have made two on time payments the first was June 21, 2024 in the amount of $******and the second July 5, 2024 in the amount of ******. The 2007 Dodge Durango stopped on the side of the road on my way to ***************** on June 29, 2024. I called Dallas Auto 4 less that day and they were no help. I was able to get the vehicle towed back to my home in Dallas. On Monday July 1, 2024 I called Dallas Auto 4 less and spoke with ******* in the service department. She told me I was responsible for getting the vehicle to them and they would take care of it because it was still within the 30 days. They have done nothing but give me the run around and now a week later now that my 30 days are up they are trying to find out who is at fault for the blown engine. I either want the money back that I have paid into the Durango or another vehicle. I feel that they were well aware of the issue with the engine and failed to tell me about it. I have video of what it looked like after it overheated and stopped running.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ann B

    1 star

    07/16/2024

    I wanted to place a review here because it is only fair to warn people about this place. If you do business treating people like trash you wont stay in business long. These are people and their hard work, their hard earned money, and this place doesnt care. They respond to the customer in a rude manner even on here. They address people rudely. Do you really want to speak your thousands of dollars at a place that treats you like trash? Of course if you had a better credit rating, you would go to **** or ************* better companies by the way. But these are single mothers, divorces, folks who dont make a lot of money and folks who need a second chance. Most of them know what its like to have an account with places like *********** where they give you an extension and treat you like a person. You get to a company like Dallas Auto for less and its like youre nothing to them. They dont care. Its a horrible experience dealing with them. This is a warning. Ive seen places like this close down. Its like doing business with ****** here. The business does not need to respond. I dont need a response from them. Everything I say is true and they know it. Look how they talk to people on here. That speaks volumes about this company. You wont have time to make a payment. Any mistake and your car is gone. No room for error. They track your every move in this car and tow it at a drop of a dime. Please get a co-signer and go to a reputable company. Its worth it. Better communication and actual extensions are out there. Here they will argue with you and go back and forth like a toddler. People have every right to voice their frustrations. Dallas Autos for less cant be lenient because they dont trust their customers. They have to tow your car immediately because if youre late they have the right and they can. All companies dont do business like that. This one does. They look at your name and argue with you on here. Please dont buy from them

    DallasAutos4Less Response

    07/17/2024

    You have left a bad review on the wrong company. At DallasAutos4Less we only sell cars and help with customer repairs. We are not your finance company. We do not track vehicles, and we do not repossess vehicles. Your finance company is the company you're speaking about and therefore your review about us is slanderous. We have been in business for over 10 years helping people with bad credit/ no credit get into vehicles when no other car dealers would. Please keep in mind these loans are considered High Risk loans, so your finance company can not give you the same lattitude that a *********** or Chase can. Good luck ma'am.

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