Additional Information for Adworx Financial LLC

On August 18, 2021, BBB contacted Adworx Financial LLC in regards to advertised claims on their website https://adworxfinancial.com. 

Adworx Financial LLC advertises price matching claims stating "The credit card processor we use will either match or beat your current rates no problem."

BBB Code of Advertising states advertisements which set out company policy of matching orbettering competitors’ prices may be used, provided that: The offer is made in good faith,the offer clearly and conspicuously discloses fully any material and significant conditionswhich apply including, if applicable, what evidence a consumer must present to takeadvantage of the offer and the terms of the offer are not unrealistic or unreasonable for theconsumer. Advertisers should be aware that such claims unless appropriately qualified,may create an implicit obligation to adjust prices generally for specific products or services.This may be the case where the advertiser’s price for a product or service is not as low as orlower than a competitors’ price.

BBB requested Adworx Financial to clarify the advertisement by providing a written response of any applicable terms and conditions includingwhat evidence a consumer would need to provide to take advantage of the offer.

BBB alsorequested Adworx Financial to amend their website to disclose what information needs to be provided toAdworx Financial to take advantage of the meet or beat offer or discontinue the advertised claim.

Adworx Financial LLC also advertises they “provide many credit card processing options at thelowest rates.”

BBB Code of Advertising states despite an advertiser’s best efforts to ascertain competitiveprices, the rapidity with which prices fluctuate and the difficulty of determining prices of allsellers at all times preclude an absolute knowledge of the truth of unqualifiedunderselling/lowest price claims.

BBB requested Adworx Financial LLC to provide proper substantiation for all claims of providing the lowest rate. 

Adworx Financial LLC also advertises claims including:

“We help businesses with over $50k in high-cost debt lower their payments by 40-60%QUICKLY, while preserving the owner’s and business’s credit profile.”

“Debt Payments Lowered By 40%-60% (No fees paid unless we reduce your payments byan average of 40%-60%) Attorneys Will Restructure Your Loan Agreements”

“90% of Applicants Approved”

“New Lower Payments Within 24 Hours”

BBB Code of Advertising states claims relating to performance, energy savings, safety,efficacy, or results for a product or service should be based on recent and competent testingor other objective data.

BBB requested Adworx Financial to substantiate the claim to reduce payments, percentage ofapproval rate, and the time claimed to have lower payments by providing data to supportthe advertised claims or discontinue the advertisements to address BBB’s concern.

As of September 23, 2022, Adworx Financial, LLC discontinued this advertisement.

Lastly, Adworx Financial LLC advertises they offer loans and financing options.

BBB Code of Advertising states whenever a specific credit term is advertised, it mustactually be available to all consumers.

The federal Truth in Lending Act, as well asapplicable state laws, set requirements for clearly and conspicuously disclosing credit termsin the advertisement.In the United States, advertisers should carefully review the Truth in Lending Act andRegulation Z, which implements the act, as week as Regulation M.For Closed-end credit, advertisers are advised to consult section 226.24 (12 CFR 1026.24)of Regulation Z for details of closed-end credit advertising.If an advertisement of closed-end credit contains any of the following triggering terms,three specific disclosures must also be stated, clearly and conspicuously.

The Triggering Terms are:

• The amount or percentage of any down payment;

• The number of payments or period of repayment;

• The amount of any payment, expressed either as a percentage or as a dollaramount; or

• The amount of any finance charge.

The Three Disclosures are:

• The amount of the down payment;

• The terms of repayment; and

• The “annual percentage rate,” using that term spelled out in full or the abbreviation“APR.” If the rate may be increased after the consummation of the credit transaction,that fact must be disclosed.

BBB requested modifying their website to disclose the above terms.  BBB also requested Adworx Financial provide names of the lender they have partnered with including anylicenses required to provide these services. 

As of September 9, 2022, Adworx Financial LLC failed to respond to BBB's request to modify, substantiate or discontinue the advertised claims.