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Find a Location

Dillon Shell Homes has 1 locations, listed below.

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    Business ProfileforDillon Shell Homes

    Custom Home Builder
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2018

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6633 US Highway 59 S, Goodrich, TX 77335
    BBB File Opened:
    8/29/2018
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Incorporated:
    10/29/2013
    Accredited Since:
    8/31/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dennis Dillon Construction, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dennis M. Dillon, Managing Owner
    • Mr. Marshal Dillon, Member
    Contact Information

    Principal

    • Mr. Dennis M. Dillon, Managing Owner

    Customer Contact

    • Mr. Dennis M. Dillon, Managing Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Nov. 2023, I pd 1st of 3 pymts for the build of a shell home, for materials, but not to begin til Jan.2024. Instead of 4 wks to build, it was 7+ weeks. Longer it went, more problems arose. Several structural & others issues pointed out to builder were ignored: roof trusses in 2 pieces & not meeting walls, moldy wood for stair treads, wide gaps in siding - too wide for caulk to fix, gap btwn OSB *********** truss - so you can see through to the outside, missing bolts on foundation supports, are some issues ignored. ***** in front door, damaged fuse box from workers breaking into locked fuse box, cuts in ****** boards - resolved, but only when I insisted. Piles of scrap ***************** were left. I had to clean up. The breaking point: the work was done (except for replacing fuse box, front door, replacing 2 cut porch boards & to clean up scrap piles). I was told several times, for several days, the unused materials would be picked up/moved. A pile under my carport, leaving my 2 vehicles exposed. A hail storm came, damaging my vehicles. Builder agreed vehicle damage was due to materials not being moved when promised. A small amount was withheld from last pymt, while estimates were sought for actual damage ***s. Now, a month later, builder wants the *** withheld & is refusing to acknowledge liability for the damage. There's over $12,700 in vehicle damage, $6500 to have structural issues fixed & $5000 for cost of materials to fix orher issues. Only 3 days in the 7 weeks, was there a full crew of workers. Most days 1-3 men. These men were Hispanic & only spoke English or claim to understand when they were praised/thanked. Otherwise, they acted not to understand. Wirh issues every day, there should have been atleast one English speaking worker. The longer they were here, worse the quality became. Pointed out & discussed issues needing attention - I was told they'd be repaired/replaced/fixed, yet many problems still exist, ignored, left for me - someone disabled to fix.
    Read More

    Customer Reviews

    0 Customer Reviews

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