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ComplaintsforTexas Dog Academy
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Complaint Details
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Initial Complaint
04/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went to the dog trainer, and he seemed very nice and capable, I explained to him my heavy schedule working two jobs and needed a way to train according to my schedule. I paid him 600.00.The first ******* he explained I had to tether my dog any time she was in the house, she stays in the house all day when I am at work. I work 7-4, then 6-9 he knew this, shocked at the fact she should be tethered that long I did the ****** and went home, there was no way I could do this to my dog, I looked it up and just as I assumed it is very unhealthy and could cause aggression, the exact thing I was trying to correct. I called to make my Saturday appoint and to explain that his methods would not work with my schedule. When I got there at the appointment time, he had forgot to schedule me in and could not see me. I had brought my mother also to watch the training, he started yelling at me to not be late because he is back-to-back with appointments even though it was him who didn't schedule me, he kept being rude and was also rude towards my mother. My mother and I decided after that I was to ask for a different training method or ask for a refund. The next appointment I explained I needed a different training method than tethering, he refused and said to pay him 1k and he would do it himself. He knew my schedule and dog trainers typically have more than one method in case it doesn't work with the dog, he knew my schedule would not work with his, yet still acted as if it was fine and took my money, He was rude that day and treating me badly, I looked at the reviews and saw several other young females lost their money to him because he was being rude. It is not acceptable to talk down to someone and expect them to just accept the treatment, he is stealing and knows how to do it. This is not fair and to keep my money knowing it was not going to work to begin with, unacceptable. Please help me I am pay check to pay check as is.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.