Business ProfileforW3 Luxury Living

Today was my final straw, I have never complained to the office of my issues because I figured it was growing pains of a new location. I dont like to discuss my health but I have been actively receiving cancer treatment for months, I have my meds sent to my home because there is a parcel system and I know its safe. I get multiple package a month from random offices. Today I went into the office and let them know I received an email that my package was received but nothing was there. I asked them to check the parcel to see if they could see anything to which they replied no. I went home to check my email and call the vendor, they explained it was delivered and a picture was attached. Sure enough the picture was there with a time stamp. I called the office back asking for help. ******* or however you spell it was extremely rude just repeating it had nothing to do with her and I needed to contact the company who delivered it and when I did I read their response which was to contact my leasing office. She just kept telling me it wasnt her issue, she did not care at all. I got so frustrated because I have done nothing but eat crow since I have been here and been nice, today I snapped, I cursed and told her how angry I was. She proceeded to laugh and hang up on me, I called back and asked for her bosses phone number or anyone above her and she refused to give me anything and told me to check the website. She hung up again and everytime I called back no one picked up. I am 1 1/2 months into a 18 month lease. Imagine as a chronically ill tenant having these issues and now knowing no once cares and I could have meds locked in a locker I dont have access too. The fear, anger and anxiety is more than anyone should deal with. I no longer feel comfortable living here, going to the office and now know I cant even call because no one will answer. How humiliating it is to put my information out here just hoping someone above her will contact & help me. As a tenant I am angry