Business ProfileforAshley HomeStore
Additional business information
For efficient processing, please include the store address of where you made your purchase in the complaint details. You may also include your order number and/or upload a copy of your invoice/receipt. Multiple Methods
At-a-glance
Customer Complaints
3,655 complaints closed in last 3 years
797 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Partner company DSG is an Ashley HomeStore owner/operator with showrooms across 11 states.
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 502 Fountain Pkwy, Grand Prairie, TX 75050-1405
- BBB File Opened:
- 8/26/2002
- Years in Business:
- 22
- Business Started:
- 8/1/2002
- Business Started Locally:
- 8/1/2002
- Business Incorporated:
- 1/19/1999
- Accredited Since:
- 2/1/2005
- Type of Entity:
- Corporation
- Alternate Business Name
- Ashley Furniture HomeStore
- The Dufresne Spencer Group LLC
- Hours of Operation
Primary
- M:
- 10:00 AM - 9:00 PM
- T:
- 10:00 AM - 9:00 PM
- W:
- 10:00 AM - 9:00 PM
- Th:
- 10:00 AM - 9:00 PM
- F:
- 10:00 AM - 9:00 PM
- Sa:
- 10:00 AM - 9:00 PM
- Su:
- 12:00 PM - 8:00 PM
- Business Management
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
- Contact Information
Principal
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
Customer Contact
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
3,655 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/05/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Customer Reviews
1,183 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Angela L
09/02/2024
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