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ComplaintsforMD TruCare
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/25/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
This business continues to overcharge me when I have insurance. They also automatically charge my card which I am not ok with. I had signed a form saying they could make electronic charges but not charges without my consent.I didnt even have an appointment scheduled and they charged me another $30 this morning.They already overcharged me a few months ago and would never return my phone calls. Please note that they lost all of my payments for the last year and charged me for all of those and had to write me a check once I proved I paid them. Now, with the new wrong charges, they wont even return my phone call. This doctor's ****** billing is scamming me. I need this business to:-Communicate with me and explain the charges. I get no call backs.-Stop making charges to my card without my permission -Pay me back and stop overcharging me!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.