ComplaintsforSelous Gun and Rifle Maker
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Complaint Details
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Initial Complaint
02/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
******, the owner, was used to fit my sons shotgun to him in April of 2022 for completion **** shooting. He had two offerings at the time, $200 for a one-time fitment or $400 for a lifetime fitment. We paid extra for the lifetime fitment because I knew my son was going to grow and would need an adjustment. The time came for an adjustment this year and ****** notified me that he no longer honors the lifetime fitment offer. The fitting would be free but any manipulation needed to do a proper fitting would be an additional $200, which was not disclosed at the time of the lifetime fitment payment. I would like a refund of the extra $200 paid for the lifetime fitting.Initial Complaint
10/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
over two years ago (8/27/2021) I paid them $350 to fix my Beretta shotgun valued a over $1,000 and to date I have gotten nothing but the run around by the owner. I have gone to their locations on several occasions and have been assured that they will get on it and call me when the work is completed. In addition, I have called on numerous occasions and whenever I have been able to speak to ****** (owner), he always indicates he will get right on t and will call me shortly. Needless to say, I've yet to receive a call back.
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This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.