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            Business ProfileGenerator Geeks

            Generators
            BBB accredited business

            Contact Information

            3933 State Highway 34 S

            Greenville, TX 75402-5138

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            Email this Business
            (866) 922-2587

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/7/2022

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3933 State Highway 34 S, Greenville, TX 75402-5138
            Email this Business
            BBB File Opened:
            12/3/2021
            Years in Business:
            3
            Business Started:
            3/10/2021
            Business Started Locally:
            3/10/2021
            Business Incorporated:
            3/10/2021
            Accredited Since:
            3/7/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Generator Geeks, LLC
            Business Management
            • Mr. Stephen F. Andras, Managing Member
            Contact Information

            Principal

            • Mr. Stephen F. Andras, Managing Member
            • Mrs. Denice Andras, Managing Member

            Customer Contact

            • Mr. Stephen F. Andras, Managing Member
            • Mrs. Denice Andras, Managing Member
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Roy M

            06/03/2023

            I had my generator installed on April 16th. As of today, June 3rd, I still do not have my wifi on the generator working. Justin has been out a couple of times and can't get the generator to connect to my wifi. I do not have a mesh wifi system, so there really is no reason for it not to connect. Juston even tried a new wifi board and it still won't connect. The last time Justin was out here on May 17th, he said he was going to try and get me a Generac wifi moduler that is a seperate piece, used for earlier model generators that had no wifi connectability. Justin promised me he would keep in touch with me, on what he was going to try and get done. As of today,June 3rd, I have yet to hear from Justin or Steve. For the money I spent on this generator, they sould be taking care of their customers better. Not happy with Generator Geeks and their staff. My mistake was paying the second invoice, until the wifi was up and running. They have my money, so they are in no hurry to make me a happy customer. Buyer beware!! Roy May (husband)

            Generator Geeks Response

            06/04/2023

            Generator is working fine - not all wi-fi work with Generac’s mobil link - it maybe a security setting with customers wi-fi . We even tried a second wifi chip to make sure it wasn't defective. we offered customer an LTE unit which would allow them to hook generator to their phone. There is nothing we as a Generac Service center could do besides offer the LTe unit - we discounted the price of the generator because their son had done some plumbing work for us - so I dont have any further room to just give away the wi fi unit .
            Read 1 More Customer Review

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            BBB serving North Central Texas

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