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ComplaintsforMcIlrath Properties, LLC
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Complaint Details
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Initial Complaint
06/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We recently bought a brand new house from Mcilrath properties LLC. After moving in within a few days of the purchase we started having issues with a few of our electrical outlets. We had to personally pay an electrician to come out and fix one of the lines to get our dryer to work in the washroom. He told us that instead of providing a wire individually to both our dryer and water heater, the electrician decided to split the wire. It was then drawing too much electricity as both items were 250V, which was very unsafe. We had him then look at the outlet in the washroom and he proceeded to tell us it was a dead outlet and out of the 30 years of doing this he has never seen this done on a new house. He told us to reach out to the seller. We then found a faulty outlet outside our house as well that is not working at all. We reached out to our realtor to get in contact with the seller since they had direct contact with them. This has been going on for a month and a half now. They have not fixed the outlets. They told us last week we had to get in contact with their electrician. Why is this our job? We were able to get in contact with him and he said hed be over with his crew to take a look at the outlets and fix them this week. Now he isnt answer our calls or text and it is Thursday. This is a safety issue. How do I know the electrical work was done correctly at this point? They refuse to fix what they didnt do in a new house and this is could be a possible fire issue that would fall back on the company entirely for faulty electrical work.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.