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Find a Location

Wallace Roofing & Construction LLC has 1 locations, listed below.

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    Business ProfileforWallace Roofing & Construction LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/29/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Haltom City, TX 76117-4928
    BBB File Opened:
    9/29/2021
    Years in Business:
    3
    Business Started:
    4/14/2021
    Business Incorporated:
    4/14/2021
    Accredited Since:
    9/29/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nick Wallace, Managing Member
    Contact Information

    Principal

    • Mr. Nick Wallace, Managing Member

    Customer Contact

    • Mr. Nick Wallace, Managing Member
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 07/12/20 ********************** Roofing replaced our roof. The next day Mr. ********************** came by to inspect the roof and ask if we were satisfied with the job done. I expressed concern for several things including damage done to our garden and tree by roofing materials being thrown on them, our formally clean driveway being now covered in tire tracks, dirt and oil, and the gutters on the front and sides of our home spotted by large globs of tar (very visible at street). At that time Mr ********************** said he would clean the driveway as he also had a pressure washing business and he would of course clean up the tar from our gutters. It was also at this time that we were instructed by Mr ********************** to call our insurance company and let them know that all work had been completed to receive the final check from them so we could pay him the remaining balance of $1000 (paid 7/30). We did this even though we still had not had our fence re-stained, our shutters redone or our ceiling (water stain and drywall split) fixed. ********************** told us he would be back out to clean the driveway and fix the gutters and did come by on that day 7/30. He spot treated the driveway in three or four small spots, NOT the entire driveway as previously discussed and when he went to remove the tar, he removed the paint from our gutter. He let us know he would repaint that section and come back out to our house with a different chemical to remove the tar the following week. I spoke on the phone with him a week after he was supposed to have been out again and he stated he had been very sick but was feeling better and would be out to finish the job the next week. I sent a text on 9/13 asking when we would see him, and no response. I sent another text on 10/11 at which time he said he would be over on 10/13. He did not show and on 11/2 I let him know that I was still expecting him to finish the job.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria F

    5 stars

    07/03/2024

    I happily and highly recommend Wallace Roofing and Construction!! **** and his team genuinely cared, both professionally and personally, about our home and our leaking roof. They clearly explained the options available and communicated with me regularly throughout the process. My phone calls and questions were immediately addressed, and the workmanship is great. I love ... love my new roof, gutters and sky lights! All in all, the best experience working with a contractor and the best customer service ever.

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