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ComplaintsforLift Kingz
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Complaint Details
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Initial Complaint
03/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
04AUG2021 - Paid $5,370 for truck project (Tires, Wheels, Likt Kit)10SEP2021 - Wheels are on backorder, everything else in-stock 04JAN2022 - I was informed it'll arrive by the end of this week 10JAN2022 - I was informed that the vendor "screwed up"11JAN2022 - Vendor sent a different size wheels instead of what was originally discussed 13JAN2022 - I informed ***** that I am not going forward with the project and demanded a refund; I was told that the tires and lift kit are mine because it's in-stock and company has a no return policy 14JAN2022 - I picked up tires and lift kit from their shop 21JAN2022 - I was informed by ***** that the refund amount will be $2,620 02FEB2022 - I reached out to City of ******************** Mayor's ****** and was advised to give them opportunity to fix the issue before I escalate it End of February to Beginning of March - I informed my Company First ******** (Supervisor) about the situation and he immediately reached out to them; ***** explained to him that in order for me to get my money is to wait until them and their vendor closed out their transaction - Since then they have not contacted me or my supervisor.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.