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Find a Location

High Bar Roofing and Construction, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHigh Bar Roofing and Construction, LLC

    Roofing Contractors
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Headquarters
    Haslet, TX 76052-2911
    BBB File Opened:
    2/12/2020
    Years in Business:
    5
    Business Started:
    11/5/2018
    Accredited Since:
    2/13/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 7:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    7:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Blake Carnes, Managing Member
    Contact Information

    Principal

    • Mr. Blake Carnes, Managing Member

    Customer Contact

    • Mr. Blake Carnes, Managing Member

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Failure to complete ceiling damage and fixture reattachment that occurred during roof replacement. During the replacement of my roof, cracks and holes were placed in my ceiling, along with light fixtures becoming loose. Mr. ********************** (owner of High Bar Roofing/Construction) indicated he would address this (via text message with photos I sent as the incidents occurred). He assured me that the repairs would be made, and gave a year's warranty to them. While the repair crew attempted to address the aforementioned concerns, not all cracks were repaired, others are showing through the repair, some light fixtures are still loose and now have hardened ceiling putty on them from the initial repair. Two weeks passed, whereby I did not hear from Mr. **********************. He had assured me he would be by later to inspect the repair and address any concerns, etc. As a result, I sent texts with the pictures, but after 3 weeks I did not receive a response from Mr. **********************. I took a chance on calling and spoke with Mr. **********************, who indicated he would look into it and call me, that was 2 weeks ago and I have not heard from him.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Suzi Z

    1 star

    06/27/2024

    If I could give no stars, I would. If you are hiring Blake for a new roof, he may do a good job, anything outside of roofing seems to be out of his wheelhouse. We paid 8K on 5/9 to paint a 1784 sq ft home, power wash and paint a deck, and some small flooring work. His crew did a horrible job, paint everywhere, and they pee'd all over our toilet seats. The overall job was never completed. (We were not yet moved into the house, so could not supervise). Blake was clearly not there supervising either. Blake never inspected the work, and after multiple text messages, he finally came out to inspect the work on 6/12. (We had been back in the house since 5/26) During this inspection, he agreed to have the painters come out a 3rd time to complete "touchups". (The 2nd time they came out, they were not touchups, and my fiance had to babysit them the entire time.) Blake agreed to finish the job, but backpedaled on what was included, even though he had it in his notes to complete. My fiance reached out to Blake on 6/18 because we had not heard from him on when they would be back out. At this point, we requested only 1500 back so we could complete the work. No response. My fiance sent two additional texts on 6/25 & 6/26 asking for his thoughts. No response. I sent one on 6/26. Blake finally responded to me, stating he stopped worrying about the job from the 6/18 text and informed me that the world does not revolve around us. He will respond to this message stating we "refused" for him to fix it, which is simply not the case. When you have paid someone to do a job almost 2 months ago, your expectation is that they complete the job, and not go silent on you. Bottom line, Blake got his money, and the job was no longer a priority for him. He will not acknowledge giving any money back. Now telling us it's not his problem.

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