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Customer ReviewsforHigh Bar Roofing and Construction, LLC
7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Suzi Z
1 star06/27/2024
If I could give no stars, I would. If you are hiring Blake for a new roof, he may do a good job, anything outside of roofing seems to be out of his wheelhouse. We paid 8K on 5/9 to paint a 1784 sq ft home, power wash and paint a deck, and some small flooring work. His crew did a horrible job, paint everywhere, and they pee'd all over our toilet seats. The overall job was never completed. (We were not yet moved into the house, so could not supervise). Blake was clearly not there supervising either. Blake never inspected the work, and after multiple text messages, he finally came out to inspect the work on 6/12. (We had been back in the house since 5/26) During this inspection, he agreed to have the painters come out a 3rd time to complete "touchups". (The 2nd time they came out, they were not touchups, and my fiance had to babysit them the entire time.) Blake agreed to finish the job, but backpedaled on what was included, even though he had it in his notes to complete. My fiance reached out to Blake on 6/18 because we had not heard from him on when they would be back out. At this point, we requested only 1500 back so we could complete the work. No response. My fiance sent two additional texts on 6/25 & 6/26 asking for his thoughts. No response. I sent one on 6/26. Blake finally responded to me, stating he stopped worrying about the job from the 6/18 text and informed me that the world does not revolve around us. He will respond to this message stating we "refused" for him to fix it, which is simply not the case. When you have paid someone to do a job almost 2 months ago, your expectation is that they complete the job, and not go silent on you. Bottom line, Blake got his money, and the job was no longer a priority for him. He will not acknowledge giving any money back. Now telling us it's not his problem.Review from Alexandra M
5 stars08/26/2023
High Bar ********************************************* was excellent from start to finish of my foundation repair. Im a somewhat new homeowner, so finding out that I needed a foundation repair was daunting, but High Bar made the process as painless as it could be. They were the first company I contacted for a quote/opinion, and none of the other 3 companies I contacted to come out and inspect my house could beat their quote. High Bar was able to complete the project from initial contact, to quote, to completion of all repairs in less than 7 days. *********, the project manager was ******** and answered all my questions throughout the process. He kept me up to date during repairs and was onsite for the majority of 2 day construction to make sure everything was going smoothly. The construction team was awesome - I needed internal piers in addition to external piers, and they worked with ********* to minimize the damage to my hardwood floors inside my home. The team was also careful to keep my home and belongings clean and debris-free. The team worked hard to complete the project, including clean up in two days. Finding out that you need foundation work done is never fun, but having a company you can trust makes it so much easier and less stressful. Im super thankful I found High Bar, and I will use them for all of my future renovation and home maintenance needs. Thanks Blake, *********, and team!Review from Theresa P
5 stars03/11/2022
I hired High Bar Construction to remodel my whole house. They did a great job. Very professional. When I had any questions ****** was always just a phone call away. Their crew were very professional. I'm moving in next week and can't wait to show my house off.Review from Jesse M.
5 stars03/11/2022
We hired High Bar several years ago to replace a hail damaged roof, that was denied coverage from the insurance company due to age. Not only did they work with us on my out of pocket expenses to do this repair, they also replaced several sheets of bad plywood (sub roof) and a few old soffit vents at no charge! They were in and out in less than 24 hours. One of my biggest praises, is there was not a single scrap of old roof, nails, trash or unused material when they left. My roof still looks AMAZING.I will use them again on my next major project, and I recommend them for yours!Review from Brittnee
5 stars01/05/2022
High Bar has done a number of projects on our house. They are always honest, professional, timely, and personable. I feel that they listened to my goals and gave me appropriate expectations to help me finish my projects. Highly recommend. Will use for future projects.Review from T.J. G
5 stars01/03/2022
High Bar did an AMAZING roofing job on my home! They were there early a.m., and their roofers finished my roof in 1 DAY! I recommended them to other people in my neighborhood, and they helped get brand new roofs for every one of them, no hassle! ***** and ****** are outstanding projects managers and easiest to work with! Thanks, guys!Review from Katrina W.
1 star10/12/2021
Disappointed in the bathroom remodel we hired High Bar Const to do. Poor communication, they didn’t consistently show up. Threaten to charge more because they can’t get the job done in the time they said. Their guys only work 9-3 & take a hour lunch. The shower floor did not slope /drain properly & yet, not a word of apology for the inconvenience. On top of that their tile /grout work is sloppy, and they have zero customer service or professionalism. They were recommended to me by a neighbor & I really wanted to find a company for more projects, but it won’t be this oneCustomer Response
10/11/2021
We ended up having to hire another company to correct the shower floor & finish the projectHigh Bar Roofing and Construction, LLC Response
10/13/2021
*******, I'm not sure why you think we didn't consistently show up. We were there every day as scheduled. We did work short hours a few days as we left early to get extra materials to complete extra task that we did not charge you for. (Example, removing 3 layers of rotted subfloor)We never tried to charge you more for the original scope of work. We did have the need to charge for the additional changes you made also changing the original scope of work and added extra days. This is known as a Change Order and is very common in construction. As far as the shower drain goes, you are 100% correct. There was one area of the floor that did not slope correctly. We inspected and agreed with you in person that this was a problem, and agreed to fix this at zero additional cost. Once we agreed on a date for us to address this issue, you decided the day before that you didn't want us to come back. The tile / grout work was all approved by you in person. Again, we did not charge you extra for changing the design of the shower walls and floors 4 or more times. We actually have a text message from you saying the work looks great. Another comment that I have to address is the no professionalism and zero customer service. Our Operations Manger and I both apologized to you in person for the inconvenience and wanted to make this right for you. We stayed in constant communication with you via phone calls and text messages. On another note, please remember that we have not tried to pursue you for the remaining $1,450.00 that you in fact still owe High Bar Roofing and Construction. Once the remaining balance was brought up to you, we received zero communication from you until this review.
Customer Review Rating
Average of 7 Customer Reviews
Contact Information
Haslet, TX 76052-2911
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
---|---|
TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 7:00 AM - 5:00 PM |
SuSunday | Closed |
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