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ComplaintsforHico Clinic
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Complaint Details
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Initial Complaint
01/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This has happened multiple times in the past. My father suffered a car crash long ago, and requires a heavy daily dose of morphine to be able to physically function. For more times than I can count, even though my dad uses the medicine responsibly, they REFUSE to refill it on time, taking sometimes up to three days to get it refilled. Because of this EGREGIOUS failure time and time again, we have had to call an ambulance to our house multiple times to administer an emergency morphine dose that isn't even strong enough to keep him from suffering withdrawal for more than four hours. God knows how many tax payer dollars and possibly even lives are risked by this clinic's absolute failure to recognize that vital prescriptions like these need to be filled ON TIME, and not just when they feel like it. Not to mention they can't even count to twenty-nine.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.