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Find a Location

Gutierrez Construction & Remodeling has 1 locations, listed below.

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    Business ProfileforGutierrez Construction & Remodeling

    Landscape Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14820 Loera St, Horizon City, TX 79928-9091
    BBB File Opened:
    10/23/2015
    Years in Business:
    8
    Business Started:
    10/23/2015
    Business Started Locally:
    10/23/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of LCCR11-00901 for this business, issued by City Development-One Stop Shop. The expiration date of this license is 6/12/2025.

    These agencies may include:

    City Development-One Stop Shop

    811 Texas

    El Paso TX 79901

    (915) 212-0104

    https://epermits.elpasotexas.gov/CitizenAccess/Default.aspx

    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Henry's Roofing & Remodeling
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 3:00 PM
    Sa:
    7:00 AM - 1:00 PM
    Su:
    7:00 AM - 1:00 PM
    Business Management
    • Mr. Enrique Gutierrez, Owner
    Contact Information

    Principal

    • Mr. Enrique Gutierrez, Owner

    Customer Contact

    • Mr. Enrique Gutierrez, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    On February 1, 2023 I entered into a construction contract with ******* ********* to convert my garage into a room. He furnished a contract and after discussing and writing the details of the project we both signed. The agreed upon price for the project was $22,000. Before signing the contract I was told there would be three payments needed, with half the project paid up front. I proceeded to give them $11,000.00 and they began. Soon after beginning the project I noticed they stopped showing up, and they did not come back for a long time. I then called the city of Horizon to inquire about the city construction permits which were not posted at the cite. I was told by the city that the permit had not been picked up or paid for and no construction should be occurring unless that step was completed. I texted this information to ******** ********* (********* Son) for him to translate to his father, because he speaks mostly Spanish. It was not long before they showed up to work again, but I told them they needed to get the permit before I would let them continue, and require it to be posted at the cite. They did so, and construction proceeded. When they got to about 40% complete on March 14, ******* asked me for more money; this time the check took longer to come out of my account. Once the money came out, they stopped showing up again. I continued to text and call to get them to come back and work on the job, only on April 8th did ******* txt me back telling me they had returned home. He then asked me for another $1,000 even though they work was barely going on, and another 1,000 the very next DAY. I have given him 90% of the contract and he has not finished 90% of the job, and has asked for another 1,000, blaming me for holding them back. He said he is "low on cash" and when I offer to go by materials with him he won't text me back.
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    Customer Reviews

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    Local BBB

    BBB El Paso

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