ComplaintsforHtx Appliance Liquidators
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Complaint Details
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Initial Complaint
12/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
we bought an ** dryer modle DLE7400W from HTX Appliances' and some of the settings do not work. We have reached out to the business and the owner is not honoring his 1 year warranty. We bought the item on 12/09/2023 and texted the same day that the dryer was faulty. His solution was for us to ****** the problem and fix it. Our warranty paper clearly states that we can not fix the dryer ourselves since we are not professionals and that if we did it would void our warranty. He has since then stop responding. We arnt even asking for our money back; we just want someone to come out and fix our dryer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.