ComplaintsforThe Kandy Shop
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Complaint Details
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Initial Complaint
12/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered candy for my children on 11/27. My package has not been shipped and the business is not returning my emails. There is not a phone # listed to reach them. I spent a little over $50. I want a refund but am getting no response. I see several other customers complaining on ********* *** ****** about never receiving their products.Initial Complaint
12/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Not receiving package, sent multiple emails and promised product. Did not come at all promised time and tried reaching out for a reship or update. it’s a lot of money to just forget $49.56Initial Complaint
12/16/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
*Ordered November 30, 2022 *Was supposed to ship by December 9, 2022 *Emailed December 12, 2022 (no response) *Emailed December 13, 2022 (no response) *Emailed December 14, 2022 (no response) *Order never shipped, no responses and never refunded
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.