8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julia S
5 stars02/20/2024
Cross Construction Services replaced our driveway for us. Their pricing was very good, Clayton's communication was excellent and he was patient with my constant questions :-) The team of men that came were efficient, hard working, polite and always cleaned up after their days work. I would recommend (and have already) in a heart beat.Review from Anthony R
5 stars10/11/2023
Clayton, Parker and their crew did a great job on our back patio and driveway. Very competitive price and the results were excellent. They were very attentive to what we wanted and I would highly recommend them to anyone for concrete work.Review from Kizhanatham R
5 stars04/25/2023
They recently removed my old cracked up residential driveway and built a new concrete driveway. The cost was reasonable and the quality of work was excellent. It was professionally performed. Mr. Clayton Moore, the president of the company, is a professional of high caliber and dealt with me and explained all the details patiently. He has an excellent team of workers.Review from Mark S
5 stars02/25/2023
Fast service and affordable prices. Excellent communication with President Clayton *****. Good looking final product. Time will tell if the driveway holds up with Houston's expansive clay soils!Review from Bernard C
5 stars02/21/2023
My driveway was completed back in Dec 2020. It was discovered(after two years) that some cracks developed in the concrete in the garage side(not the driveway). it was finally determined that they were caused by shifts of the level between the new driveway and the garage floor. The level shifted caused about 1/4-1/2'' difference in height. The rebars which were drilled into the garage caused the garage floor to crack. I notified the Cross, sent them some videos of the problem and discuss with them on the phone. The owner Mr Clayton ***** agreed to send someone to come to the house and patch the cracks/holes up. To me, this problem is not the fault of Cross's workmanship, they don't have to patch these holes. This is above and beyond any great customer service I have ever seen. Cross is number one in my book.Review from Cathy and Anthony W
5 stars05/13/2022
It’s been about 4 months since you completed our driveway, and we have nothing but praise for you and your team. The water drains away from the garage exactly as you planned. There are no ‘dips’ in the driveway or sidewalk which means there are never any puddles. My husband and I are definitely your ‘word of mouth’! Thank you so much for making this retired couple happy!! The work habits and work ethics Cross Construction demonstrates is impressive! We old-schoolers appreciate people that take pride in their work. Cathy and Anthony W.Review from Ebony J
5 stars03/30/2022
I recently had my mom's driveway done and worked with Clayton on this project. He was professional and took the time to educate me on the process. His crew did a great job and completed the project within the timeframe in which they committed to. My mom is happy with their work. I would recommend for any concrete construction services!
Cross Construction Services Response
03/30/2022
Thank you Ebony, It was certainly a pleasure working with you and your mother. Kindest Regards, Clayton Cross Construction Services - PresidentReview from Mary A
5 stars07/29/2021
During these uncertain times, its reassuring to find a quality contractor that takes pride in their work and at a fair price. After many interviews with concrete contractors, we asked Cross Construction to replace our driveway and sidewalks. The crews were very efficient and respectful of our property. Their attention to detail was great! The entire job was completed in less than a week and we now have a pristine new driveway and walkways. We highly recommend Cross Construction.
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.