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ComplaintsforFirst Community Credit Union
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Complaint Details
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Initial Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I applied for a credit card last week. I got a email saying your approved info needed. Nothing was listed. I called to check on it and they said i need 2 pay stubs. I emailed them the check stubs we were talking. Now they want to know if I have additional money, my enployer of 20 years name,. Ph, My manager name, phone number and email. Never—ever get my employer involved in my financial affairs. I keep getting harrassment text messages wanting more and more. I feel harassed over a simple credit card. feel like they discriminating against me—I’m new to Houston. I went to the branch Thursday and a nice banker told me he’d look into it. I’m frustrate—if the website said approval will be the loan process, if they weee honest and said before I applied that this is applying for a loan. I would have gone to another credit union.Customer response
08/21/2023
Please cancel this. The credit union helped me now and got me approved for the credit card as they said. You can withdraw my complaint please.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
13 total complaints in the last 3 years.
7 complaints closed in the last 12 months.