Business ProfileforLove For Dogs

I took our dog into Love For Dogs on Feb 14th 2024. I explained to the workers that our dog ******** is not to be placed in a cage/crate at all, they said that she would not be in one, as we had signed up for "15 Day Play & Train" training. After getting into thier building I could here ****** barking from the back, where in fact she was placed into a cage. I told them again that ****** was to not be placed into a cage. The next day the same thing happend and I was informed that she was not in a cage and she was playing with other dogs. I found out that no in fact she was in a cage and not playing with other dogs. The third time I decided to go in before letting them take ****** that I would sit down and have a talk with them again. and again I was told not to worry she would not be placed in a cage. Again after picking ****** up found out they were not telling me the truth. I asked If I could go and take a tour and see where ****** plays with other dogs, I was denied to do that. I asked several times to speak to the onwers, this to was denied. I went in on my third and final time and had my phone recording the entire conversation. The are in direct violation of thier own agreement which clearly states GUARANTEE: Every attemt will be made to work with our customers until they are satisfied with the service they have purchased. They did not even come close to this Guarantee. The only thing they did do was to lie and keep going with that lie. I have viedos of how cruel they were to ******, one worker actually pushed her face to the ground. And I have the video with them on my last day on my phone. They Do not care about taking care of dogs, they just take them put them in cages and wait until thier owners come back at the end of the day to pick them up. We paid $1,215 to have our dog trained NOT to have her put in a cage. No one should take their dogs to this place....No one should ever trust thier dogs to anyone at Love For Dogs.