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          Additional Information

          Not BBB accredited

          Fitness Connection

          View full profile

          This is a multi-location business.

          Find a Location

          Fitness Connection has 42 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Fitness Connection

              Houston, TX 77014-1044

            • Fitness Connection

              12300 North Fwy Ste 200 Houston, TX 77060

            • Fitness Connection

              PO Box 680768 Houston, TX 77268-0768

            • Fitness Connection

              5035 Garth Rd Baytown, TX 77521-9640

            • Fitness Connection

              12338 Gulf Fwy Houston, TX 77034-4587

            Location of This Business
            Houston, TX 77014-1044
            Email this Business
            BBB File Opened:
            5/18/2002
            Years in Business:
            16
            Business Started:
            10/1/2007
            Business Started Locally:
            10/1/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Titan Fitness Texas
            Related Businesses
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Service Type
            Refund and Exchange Policy

            • Cancellations and Freeze requirements: 

              Member must provide a 30-day notice and it needs to be received 30 days prior to the member's next billing date which in most cases is the 1st of the month
              Some of our service agreements have an obligation period where members must commit to the service relationship for more than 30 days; please see your agreement for more information.
              Please note if your Annual Fee falls within your 30-day notice it will be drafted along with your last month.
              Cancellations and Freezes can be submitted through the following 3 ways:

              * You can cancel or freeze in person by visiting a Fitness Connection location.

              * In writing through USPS. We recommend certified mail in case letter gets misplaced or lost.
                                                         Texas and Nevada 
                                               PO Box 680768 Houston TX 77268

                                                           North Carolina
                                                  16969 Texas Ave Ste 500

                                                          Webster TX 77598

              * You can also cancel or freeze by calling 1-800-922-7898.

              Medical/Military Freezes must be accompanied with proof (i.e. Doctor’s note which needs to state a specific time frame for freeze and/or military orders) 


              Late Fees

              Late fees are assessed for any past due invoices. It is your responsibility to provide Fitness Connection with current billing information at least 2 weeks prior to your billing date.
              If you have questions about your account, you can either request to speak to a manager at your facility or call/email the appropriate location listed on the "Contact Us" page of our website.


              Refund and Exchange Policy

              All Retail Sales (Concessions, clothes, accessories) are final
              All Product sales are final


              Membership Policies


              http://fitnessconnection.com/member-policies/


            Referral Assistance
            • Texas Secretary of State
              1019 Brazos Street
              Austin TX 78711
              Fax Number: 512-463-5709
              http://www.sos.state.tx.us
            • Texas Secretary of State
              P.O. Box 12887
              Austin, TX 78711
              Phone Number: (512) 463-5770
              Fax Number: (512) 463-5709
              http://www.sos.state.tx.us/index.html.us
            Business Categories
            Exercise Programs, Health Club

            Contact Information

            Houston, TX 77014-1044

            Email this Business
            (800) 922-7898

            Accreditation

            This business is not BBB Accredited

            Years in Business: 16

            BBB Rating

            A-

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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