Customer ReviewsforLaw Office of Bryan Fagan

No stars! They can’t respond back to you at all even with cell phone numbers or email. Went in February to hide for a fraudulent deed and was told they could help but after I gave info, it’s like they dropped off the face of the earth! And every attempt I made was NEVER given a call back or email reply! They should tell you up front they can’t help you instead of getting info and never responding or researching to help at all!

Thank you for taking the time to share your feedback. Upon reviewing our records in response to your review, we have not been able to locate any communications from you regarding a case involving a fraudulent deed. Additionally, it’s important to clarify that our firm specializes in divorce and family law and does not handle real estate law matters. This discrepancy leads us to believe there may have been a misunderstanding or a mix-up with another firm. We understand how distressing legal issues can be, and it’s troubling to hear about the challenges you’ve faced. While we regret that we cannot assist with real estate matters, we are committed to ensuring that every individual seeking our services receives the proper guidance. If you are in need of legal support related to divorce or family law, or if you have any further questions, please do not hesitate to contact us directly at [direct contact information]. Our team is here to provide assistance and point you in the right direction for the help you need. Again, we apologize for any confusion and the frustration this situation has caused you. Thank you for bringing this matter to our attention, and we hope to clarify any misunderstanding promptly.

During my first call with Bryan Fagan he explained how I would be able to file for guardianship of my adult son (if I was able to locate him in Houston) and that I would be able to have control of his receiving treatment for his mental illness. I then learned from doctors in the Houston area that this was not even remotely true so I then stated to the law office not to proceed with any work on the case. In spite of this they continued to charge me for services and deducted the money that I had given them as a retainer even though it shows in their own billing that I had requested them to do nothing with my case. At this point they have charged me over $1,000, rendered no services and my son is still missing and possibly dead.

Thank you for sharing your concerns. We take every piece of feedback seriously as part of our commitment to excellence and integrity in all our interactions. While we cannot discuss specific cases or confirm any details due to confidentiality constraints, it's important for us and the community to understand our general approach to client communications and billing practices. Our firm is dedicated to providing transparent and fair legal services. In situations where a change in the direction of a case is requested, we strive to adapt promptly to our clients' needs. It's worth noting that in the legal field, managing case-related costs effectively often involves formal processes, including adjustments to the scope of representation. We understand the importance of clear and open communication about these processes and regret any instances where expectations may not have been fully met. Our goal is always to ensure that clients are well-informed and comfortable with the progression of their matters, including the financial aspects. For anyone with concerns about billing or case management, we encourage direct communication. While we cannot address specific details publicly, we are committed to resolving any misunderstandings or concerns through appropriate channels. Our team is available to discuss general queries about our practices and how we can assist in various legal matters. We appreciate the opportunity to clarify our position and reaffirm our dedication to our clients' best interests. Thank you for bringing your concerns to our attention.

In a nutshell, Shame on ME for not doing my homework!! I “found” this firm for my brother who needed a divorce attorney… $17,000 of our parents’ hard earned money ( because he is an ER nurse and didn’t have the $10,000 retainer fee) nothing has been finalized. As we began to question fees, unauthorized drafts from his acct., improperly filed documents… suddenly his legal team was “replaced” without his knowledge or consent. It’s a saga but bottom line is, we are preparing a complaint to the Board of Legal Counsel. I chose this firm after reading Bryan Fagan’s “false testimony” of wanting to help people navigate their unfortunate and emotional legal situations. Lies, unethical practices, theft of ones hard earned money, etc. etc. Well, the saying goes that Karma’s a *****~ and my family will pursue this until justice is served. “SWIPE LEFT” folks!! DO NOT HIRE THIS FIRM!!!

First and foremost, we want to express our deepest regret for any distress or dissatisfaction you and your family have experienced. It is deeply concerning to hear about your perception of our services, as it stands in stark contrast to our firm’s core values and the mission that Bryan Fagan has set out to achieve - to support individuals through their most challenging times with integrity and compassion. We take your feedback extremely seriously, and while we cannot address specific case details publicly due to confidentiality obligations, please know that we are committed to upholding the highest ethical standards in our practice. The situation you’ve described warrants a thorough review, and we are dedicated to understanding and rectifying any lapses in our service or communication that may have occurred. Regarding the changes in the legal team and the concerns over billing and case management practices you’ve raised, we aim for transparency and consent in all our dealings. Any shift in representation or billing practices should always be communicated clearly and promptly, and we apologize if this was not your experience. We strongly encourage you and your brother to reach out to us directly through a confidential channel so we can address your concerns personally and comprehensively. We are prepared to conduct a full review of the billing and service concerns you’ve mentioned to ensure fairness and satisfaction. Your decision to prepare a complaint is understood, and we respect your right to seek resolution through all available channels. However, we hope for the opportunity to address and resolve these issues directly and restore your faith in our commitment to our clients’ welfare. Our client's trust and confidence in our ability to represent their interests with integrity and professionalism are paramount. We are here to listen, to understand, and to take whatever steps are necessary to make things right. Please contact us at 281-962-5846 or 281-817-1124 at your earliest convenience. We are here to help and are committed to ensuring that all your concerns are addressed.