ComplaintsforTramco Builders
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Complaint Details
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Initial Complaint
11/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The date of the transaction was on June 9, 2022. The amount paid to the business was $7,425.80. The service was for the labor to remodel the master bath, which included the removal of the floor, wall, and shower floor tiles, wood trim installation, and installing new tiles to the bathroom floor, shower floor, and shower wall tiles. I am disputing the matter to the BBB after months of attempting to have this business repair the water leak seeping through the shower floor tiles. This business assured us a one-year warranty on any work to the bathroom, but they have failed to keep their promise. The wood trimming installed is now damaged, and water continues to pour from the shower floor cracks of the cement to the main bathroom floor area. This week, we are reaching out to plumbers in the area for a quote to repair the water leak and re-installation any new tiles to make the bathroom safe and operable again. This week we are also filing a complaint at the courthouse. We want to be reimbursed for the post-labor costs to the bathroom.
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Contact Information
P.O. Box 20364
Houston, TX 77225
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.