Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Texas Hobby Auto Auction has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTexas Hobby Auto Auction

            Government Auctions and Job Listing Services

            Contact Information

            8215 Kopman Dr

            Houston, TX 77061-5050

            Visit Website
            Email this Business
            (713) 640-8343

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            8215 Kopman Dr, Houston, TX 77061-5050
            Email this Business
            BBB File Opened:
            6/7/2005
            Alternate Business Name
            • Manheim Texas Hobby
            Business Management
            • Ms. Jacque Soileau, Customer Relations Manager
            • Mr. Stephen Twelkemeier, Assistant General Manager
            • Mr. Damien Turner, Assistant General Manager of Operations
            • Mr. Cliff Shivers, Lot Operations Manager
            • Ms. Diane Boutwell, Arbitration Manager
            • Ms. Shellee Shirley, Front Office/ Dealer Registration Manager
            • Ms. Stacey Martin, Commercial Accounts Manager
            • Ms. Linda Lopez, Dealer Services Manager
            • Mr. Rodney Black, Recon Manager
            Contact Information

            Principal

            • Ms. Diane Boutwell, Arbitration Manager
            Additional Contact Information

            Fax Numbers

            • (713) 640-8395
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/24/2022

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I purchased a 2008 Mercedes as is on aug 13th 2022. The condition report states the vehicle starts and is drivable. Me doing business with ******* over the years i felt as though they were trustworthy and the reports were accurate. After paying for the vehicle i then proceeded to take it out the auction only to find out it didn't even start. Spoke with several employees none seem to care nor wanted to help and all had nasty attitudes over the phone!! In person it's a different situation!! So then i reached out to the general manager who always seem to be a honest and stand up guy. He told me he would reach out to the seller and see about getting me out the sale (never received a call back) then i did a little research and found that the selling company is owned by *** automotive as well. So im out of $2,975. Also reached out to cooperate office and was just transferred over and over . Just alot of bad business. I never got my money back they never offered to have their mechanic lool at the vehicle unless i pay $95
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nick W

            08/17/2022

            Horrible experience!! Purchased a vehicle that said vehicle starts and drive. Well condition report lied. Sold me a lemon and refuse to make it right. Even had the audacity to try to charge me $95 for a mechanic to look at it instead of doing good business and makimg the situation right. Its far from over im not letting this one go. Its taking food from .y children and im not having that AT ALL

            Texas Hobby Auto Auction Response

            08/25/2022

            This dealer bought an AS-IS unit. His claim was looked at multiple times and does not fall within the NAAA guidelines. The dealer was made aware of this multiple times.

            Local BBB

            BBB of Greater Houston and South Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.