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          Additional Information

          Floors Etc.

          View full profile
          Location of This Business
          1203 Roy Street, Houston, TX 77007-3313
          Email this Business
          BBB File Opened:
          5/1/1998
          Years in Business:
          32
          Business Started:
          1/13/1992
          Business Incorporated:
          1/13/1992
          Accredited Since:
          5/27/1998
          Type of Entity:
          Corporation
          Alternate Business Name
          • Floors Etcetera, Inc.
          Hours of Operation

          Primary

          M:
          8:00 AM - 4:00 PM
          T:
          8:00 AM - 4:00 PM
          W:
          8:00 AM - 4:00 PM
          Th:
          8:00 AM - 4:00 PM
          F:
          8:00 AM - 4:00 PM
          Business Management
          • Ms. Sandra L Burnett, President
          • Mr. Danny Krienke, Vice President
          Contact Information

          Principal

          • Ms. Sandra L Burnett, President
          • Mr. Danny Krienke, Vice President

          Customer Contact

          • Ms. Layneigha Holland, Customer Service Specialist
          Additional Contact Information

          Fax Numbers

          • (713) 880-1255
            Other Fax

          Email Addresses

          Website Addresses

          Serving Area
          • Brazoria County, TX
          • Chambers County, TX
          • Fort Bend County, TX
          • Galveston County, TX
          • Grimes County, TX
          • Harris County, TX
          • Liberty County, TX
          • Montgomery County, TX
          Service Type
          Products and Services
          wood flooring & installation, carpet & installation, vinyl flooring & installation, tile & installation, Prefinished Wood Flooring, Custom Finished Hardwood, Laminate Flooring, Vinyl Plank Flooring, Carpet, Tile, Stone, Flooring Installation, Refinish Wood Flooring, Repair Wood Flooring, Maintenance of Wood Flooring, Jobsite Finished Classic Solid Hardwood Flooring, Prefinished Solid Hardwood Flooring, Engineered Hardwood Flooring, Reclaimed or Antique Hardwood Flooring, Acrylic Impregnated Hardwood Flooring, Custom Hardwood Stairs, Luxury Vinyl Tile (LVT) Flooring, Custom Area Rugs | Stair Runners, Pet-Friendly Flooring, Eco-Friendly (Green) Flooring, flooring installation, wood floor sanding and finishing, custom sand and finish, Hardwood Floor Maintenance, Hardwood Floor Repair, Screen and Coat, Clean and Spray Buff, Clean and Wax, Carpet Stretching, Water Damage on Hardwood Floors
          Payment Methods
          • - Cash
            - Checks
            - Mastercard
            - Visa
            - Discover
            -American Express
          Refund and Exchange Policy

          • HARD SURFACE
            Floors Etcetera, Inc. (DBA: Floors Etc.) warranties the workmanship of your Hardwood Flooring installation for one year after the completion of work. All workmanship is guaranteed to be first quality. Should any defects due to faulty workmanship become apparent, Floors Etc. will correct the problem free of charge. Your hard surface installation warranty Floors Etc. will warranty your labor for a period of one year from the completion of the installation. This warranty covers only the installation provided by Floors Etc. Types of service provide at no extra charge under the terms of the warranty include: repair of transitional moldings, removal of air bubbles, loose grout. etc.

            EXCLUSIONS:
            1. Product defects are covered by the manufacturer’s warranty.
            2. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning agents or by loose lay installation.
            3. This warranty does not cover gouges, scratches or damage caused by water, erosion, insects, pets, spiked heel shoes, neglect, misuse, insufficient protection, improper maintenance, not maintaining proper humidity conditions, or failure to follow our written instructions.
            4. We cannot guarantee against fading due to sunlight. As time goes by natural exposure to sunlight will slightly change the color of any hardwood floor, as well as some other hard surface floors (e.g.: laminates).
            5. Due to their inherent nature, hardwood floors will continue to shrink and expand and depending on the season, humidity and heating conditions. Any small gaps that might occur between hardwood planks are normal and not covered by this warranty.

             

            CARPET
            Floors Etcetera, Inc. (DBA: Floors Etc.) warranties the workmanship of your carpet installation for

            one year after the completion of work. All workmanship is guaranteed to be first quality. This
            warranty covers only the installation provided by Floors Etc. Should any defects due to faulty
            workmanship become apparent, Floors Etc. will correct the problem free of charge. Types of
            service provided at no extra charge under the terms of the warranty include: remaking of seams
            which gap, ravel, or fray, re-stretching of carpet, repair of transitional moldings.
            EXCLUSIONS:
            1. Product defects are covered by the manufacturer’s warranty.
            2. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning
            agents, flood, or foundation settling.

          Contact Information

          1203 Roy Street

          Houston, TX 77007-3313

          Visit Website
          Email this Business
          (713) 880-8888

          Business hours

          8:00 AM - 4:00 PM
          Business Hours
          8:00 AM - 4:00 PM
          8:00 AM - 4:00 PM
          8:00 AM - 4:00 PM
          8:00 AM - 4:00 PM
          8:00 AM - 4:00 PM

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          Accreditation

          BBB accredited business

          Accredited Since: 5/27/1998

          Years in Business: 32

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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