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Find a Location

Salvasen Health has 1 locations, listed below.

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    Business ProfileforSalvasen Health

    Health

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    TDI orders unlicensed insurer, Salvasen Health, to wind down operations in Texas

    April 26, 2022- The Texas Department of Insurance (TDI) issued a consent order (PDF) today requiring Houston-based operation Salvasen Health to stop selling unauthorized health insurance and begin an orderly shutdown.

    The consent order, effective immediately, was issued to Salvasen Health and its owner / CEO, Barry Jay Glenn, because they were engaged in the business of insurance without a license from TDI.

    TDI and other state regulators received numerous complaints saying the insurance plans sold by Salvasen did not offer the health coverage buyers had been promised.

    The company agreed to terminate all insurance plans at the end of March and begin shutting down.

    Under the terms of the order, Salvasen must continue paying claims until all obligations are met. If funds or assets remain, the company must pay back premiums collected from consumers. Glenn and Salvasen will not be allowed to apply for a TDI-issued license for 10 years.

    According to the order, Salvasen marketed health insurance products across the country and sold about 65,000 unauthorized health plans.

    What does this mean for policyholders?

    • Policyholders should continue submitting claims according to Salvasen insurance plan documents.
    • A special enrollment period will allow those impacted to get a new insurance plan for 2022 coverage on the federal health marketplace, Healthcare.gov. The enrollment period ends June 9, 2022.
    • If policyholders have issues, they can submit a complaint to TDI by visiting www.tdi.texas.gov and clicking on “Get help with a question or complaint.”
    See all additional business information

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 86 Customer Reviews

    Customer Complaints

    87 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10713 W Sam Houston Pkwy N Ste 100, Houston, TX 77064
    BBB File Opened:
    1/28/2021
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    87 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    The problem i have is Salvasen Health was my health Insurance company i had for over 2 years, during that time i paid $328.00 for over two years, which totaled over $7800.00. i was assured at that time that all preventive procedures were covered in full, they neglected to pay for a routine colonoscopy from 7/9/2021 and a Wellnow charge of $335.00 ..... They will not answer any further calls, a website is non functional, it appears from all i have read about this company, they are no longer in business......i do not know where to turn

    Customer Reviews

    86 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ritch K

    1 star

    09/27/2023

    I have several unpaid bills that Salvasen did not pay, I was assured all preventive procedures were covered, i don't know where to turn or who to talk to about this. Anyone have any luck getting I'm touch with someone that can help?

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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