490 Customer Reviews
Review from Dr. Thom M
5 stars08/22/2024
I called for service on Thurs. late afternoon and set an appointment for Friday morning. I was asked that if a service person could come later on Thurs., would I be willing to receive a service person, to which I said yes. Later on Thurs. evening I was contacted by Fisnik, who was a John Moore service person. He was friendly, professional and timely. My issue was resolved by him to my satisfaction. I will say that I was somewhat surprised at the final price, which I felt was a bit high.Review from Gladys A
5 stars08/22/2024
Elijah was very knowledgeable, gave me several options to solve my problem. Very courteous customer service. Explained problem with simplicity. Thank youReview from Deneen P
5 stars08/21/2024
He was knowledgeable, respectful of being supervised by my 90 year old father, and efficiently and effectively took care of a problem with the kitchen sink pipeline outside to clear the line in what seemed only minutes. I would recommend Daniel to represent John Moore for any plumbing project. I commend this young man for his absolute professionalism and his commitment to what we need most in this world “Human Kindness” an obvious characteristic that John Moore instills in their employees.Review from Anthony H
5 stars08/21/2024
Felipe **** was very thorough. He walked me through all of the options that would meet my needs. His customer service was awesome! Thanks Felipe!Review from Rhonda H
5 stars08/21/2024
Very knowledgeable of all needs for a generator. Professional and pleasantReview from Joyce I
5 stars08/19/2024
Billy ******** was on time, professional and took his time to answer all our questions before leaving us. He was very knowledgeable in his work and took his time carrying out his job. He is a very good ambassador of John Moore Services. We will ask for him in particular when next we are due for tune up and service. We are happy with their services. Thank you so much Billy. Thank you John Moore.Review from Celicia B
5 stars08/18/2024
Chad was great. Super helpful, patient and empathetic. The company overall is highly priced, but they’re not known for competitive pricing. They’re the most available and have the tools. manpower, and expertise needed for larger and more complicated jobs. For smaller more standard jobs, I’d save my money and find someone more reasonably priced.Review from Duncan B
5 stars08/14/2024
I called early morning about my ac not working; and the rep was there by 10 am with all his tools ready to go to work. The rep assigned to me was Donta ******, he was very knowledgeable and he explained things to me in a way easy to understand. Thank you!Review from Brenda W
5 stars08/14/2024
Very professional and nice. Told me what I needed and got it done at a very reasonable cost.Review from Eddie S
5 stars08/13/2024
Tech explained everything in a way I could understand. Showed me how much it was going to cost to service my system. He did a great job.
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