Business ProfileforWeekley Homes, LLC

Complain regarding Weekly Warranty manager. I wanted to inform you regarding a situation- we complained to AirCo about our air conditioning not working on Friday. The thermostat was showing 90 and 92 on the first and second floor respectively. The technician came after 5 hrs of filing the complaint to say that the compressor has gone bad and it's the manufacturer fault (wrong filling in the attic by David weekly constructors ). They said they would be able to fix it by Tuesday. On Sunday at 1.49 pm that I got voicemail from Andreas saying the following - “Hey Andreas from David weekly homes I just wanna make sure you received my text Regarding your AC my distance that could be that for the new part until Tuesday or so so we do the circumstances is give you a per diem so we'll give you $150 per night at a hotel and $25 per person per day for food and things like that nature 1 50 a day for hotel , then $25 per person for food food And then , when you're working team manager will contact you that on Tuesday when they get back in If you have any questions, give us call. Thanks so much.…” I confirmed with him that we will be paid by Cheque at fixed rate and no receipts required. The condition in the house is not as per living standards and we should be given compensation as we did not pay so much for the house to be having this situation. Today we followed up on the service request and got to know that the part will take 5-10 days to come in and we will no longer be compensated as the "temperature has dropped ". I demand compensation and explanation for this as the house is still very hot the thermostat reads 81 with the window open too. With no ventilation, one cannot cook on the kitchen or even work. I am highly disappointed with the response and the behavior of our warranty manager trying to justify it and asking for receipts etc.