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Find a Location

Swyft Filings, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSwyft Filings, LLC

    Incorporation

    At-a-glance

    Customer Reviews

    3.89/5stars

    Average of 271 Customer Reviews

    Customer Complaints

    186 complaints closed in last 3 years

    63 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Swyft Filings is a business formation service provider operating in all 50 states and Washington D.C. They specialize in the incorporation of small and medium sized businesses.

     

    Swyft Filings would like their customers to know the following:


    Please call our manager escalation line at 877-777-0450  to speak with someone. If a representative is not immediately available, please leave a detailed message and someone will respond within 1 - 3 business hours guaranteed as long as the call comes in anytime Monday - Friday from 9 am - 5 pm CST.

    See terms of service on  website. 

    Refund and Exchange Policy: Please see our terms of service: https://swyftfilings.com/legal/terms-of-service 

    Business Details

    Location of This Business
    3 Greenway Plz Ste 1320, Houston, TX 77046-0305
    BBB File Opened:
    10/23/2015
    Years in Business:
    12
    Business Started:
    4/1/2012
    Business Incorporated:
    7/6/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Payge Torres, General Manager
    Contact Information

    Customer Contact

    • Payge Torres, General Manager

    Customer Complaints

    186 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/04/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I chose this company to file my non-profit with the state of Illinois. When registering they offered upsell services including ********** ****** registered agent, and another service that required a $19.99. I filed this non-profit on 11-17, to date I have no non-profit foundation. They asked me for more money in December and refused to show me any paperwork until I paid $19.99. I told them explicitly in writing that I did not want ANY upsell services at all, now or in the future. In December they refunded $19.99 they charged me on 12-17 and said I would not be charged for anything else. On January 2, 2024 they attempted to charge me for an additional $149.99, for *********** ****** I do not have a non-profit foundation. I have nothing filed no proof of anything being done at all not even a letter from the state, just a bunch of emails asking me to buy another service. I want proof and paperwork directly from the state and want to take my non profit elsewhere if need be because this entire process I have been blinded and have seen no progress for 2 months other than a portal that I now cannot access because I am being asked for more money to access it.
    Read More

    Customer Reviews

    271 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Britni R

    1 star

    07/14/2024

    Long story short….my fiancé treated me to making my business official September 2021(Pennsylvania)….(Intuitively Bri LLC) everything was ok until June 2022, I received a email from Swyft about the registered agent. They had been trying to charge his card but the payment wasn’t going through. I called and asked what I needed to do to change it to my card. I was told oh it’s fine there’s no need for a registered agent…..so fast forward to 2024 and to my surprise I called because I can’t access my documents and boom 1,341 at first. I go to check it again boom 1,490. I called I haven’t seen a invoice or got a call since 2022… I find it odd I finally break down to get a business credit card and now here come swyft with these charges that were never discussed out sign of the initial registered agent fee. So now they want the money and at this point I’m just going to go to the City of Philadelphia for my paperwork… I’m really trying to figure out how are you holding my paperwork and holding customers responsible for something that was never explained to them. I feel scammed. I recommend anyone trying to get a LLC, go old school and do it yourself. I have another business and I don’t have a registered agent and it’s fine without one. When my fiancé signed into his account for his business, they tried to take 1,941 out of his account and he hasn’t heard from them since 2017..literally a joke… Do better and train your agents better! Swyft

    Customer Response

    07/20/2024

    The problem was solved, but now I can't get into my account to get my paperwork

    Swyft Filings, LLC Response

    07/24/2024

    Hi there,

     

    We are happy to confirm that your issues have been resolved by our agents.

    To clarify the original concern, all services and subscriptions added to your order are chosen and approved before purchase of the order itself. If you wish to opt out or decline a service, the option is presented before confirming the purchase and can also be cancelled before we file your business with the state. 

    A registered agent is required in all states in order to file your business and stay compliant with the state. While the business owner is welcome to represent themselves or appoint a third party, during checkout, it was selected by choice that our third party service would provide the registered agent service. Unless the Registered Agent is changed with the state or the business is dissolved, the subscription will remain active and charge at its determined dates. If the payment is not successfully taken, it will post as past due. In this case, the sum added up to a past due amount of $1,490. Our agents were correct in relaying this information to you via phone and have been trained properly in that matter. 

    Please let us know if you have any other questions or concerns! 


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