ComplaintsforSwift Equipment Solutions
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 10/11/22 we paid Swift Equipment Solutions, located at **** **** ***, Houston, TX 77028, $8000 + tax for a used air compressor we found for sale on their website. The advertisement included a video showing the unit was operating. When we got it to our yard it would not start even though it was sold to us as a running compressor. We had a mechanic come look it over and found that the alternator & battery needed to be replaced, and it had some severe fluid leaks on the air screw system. When we attempted to discuss these issues via email, we found them combative. We would like to be reimbursed $400 to repair the equipment. It feels as if false advertising of faulty equipment should come into play here.Customer response
11/16/2022
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.