Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Justified Appliances has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJustified Appliances

    Major Appliance Dealers

    Current Alerts For This Business

    Pattern of Complaint:
    The BBB cannot confirm nor deny Justified Appliances is still in business. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company sells appliances.

    Business Details

    Location of This Business
    17455 Fm 529 Rd, Houston, TX 77095-1103
    BBB File Opened:
    2/13/1999
    Business Management
    • Mr. Mitch Justice, Owner
    Contact Information

    Principal

    • Mr. Mitch Justice, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William S

    1 star

    05/06/2024

    My wife went looking for a refrigerator. She arrived at this place and the lady was eager to make her a deal(she took $100.00 off the price marked $400.00). When I got home, the setting on the frig was at cool, so I adjusted the knobs and unknown to me, I turned the unit off. I called Justified and they sent a tech out to look at it. He found that the frig was turned off. He turned the frig back on to its cool position and I waited until the next day to find out that the frig had a colder setting. With that being said, I adjusted the switch to its coldest position. Waited the next morning and my drinks were still not cold, just cool. When I opened the freezer section, my ice packs, for my lunch bag, were soft and I had some shrimp that were thawing out. I quickly moved to put them in our freezer. I called Justified that morning and they seemed to want to look at it. So, I brought it to them that evening. As it turns out, they say there is nothing wrong with the freezer. The lady behind the counter seems to want to make things right, but when she talks with the owner, NO DEAL! By the way, there is a gasket in the front door that has a split in it from 3", both ways, in the corner. They will not even fix/replace it. This is a place that does shady business. They advertise as scratch and dent, but, when I was in there, 60% of there refrigerators had cracks in their shelves some were missing shelves and/or drawers. These refrigerators are refurbed! I recommend spending a few extra dollars and getting a "scratch and dent" appliance that is actually new, that might have a few scratches or dents in them, but will last longer then the 3 year warranty they give you, that they probably want take care of anyway. From my point of view, that is what they did to me.... BY THE WAY... This place has an "F" rating with the BBB

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.