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Find a Location

Apollo Scooters has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Apollo Scooters

      2103 Gray Street Houston, TX 77003

    • Apollo Scooters

      3306 South Shepherd Houston, TX 77098

    Business ProfileforApollo Scooters

    Motorcycle Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Apollo Scooters has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Apollo Scooters

        2103 Gray Street Houston, TX 77003

      • Apollo Scooters

        3306 South Shepherd Houston, TX 77098

      Location of This Business
      2103 Gray Street, Houston, TX 77003
      BBB File Opened:
      2/7/2002
      Alternate Business Name
      • Apollo Motor Sports
      Business Management
      • Mr. Matthew Creede
      Contact Information

      Principal

      • Mr. Matthew Creede

      Customer Contact

      • Mr. Matthew Creede
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/05/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I ordered an electric scooter that got delivered on September 18th. After receiving the scooter, I realized that the scooter was faulty- 1. It did not charge at all 2. It would not reach it maximum speed. On their website all all reviews, the scooter is supped to ride at 21 miles per hour, mine however only went at 20 kilometers per hour I then contacted their customer support and faced a bunch of issues- 1. They do not have a helpline and the response time between the emails is extremely long. 2. They sent me another charger that still didn't work 3. They would like me to send my scooter for repair to their center. However, I do not want a piece that did not work from the time I opened the piece. I am going to attach the email exchange between me and them to the supporting documents as well. Its currently been 17 days since I was suppose to receive a scooter that works.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Francisco N

      1 star

      10/17/2023

      My scooter while front wheel came off while riding and I got hurt. Directional Bolt they made me switch out broke!! Now trying to contact them and no answer to my emails. By the way scooter is a 6 month old Apollo phantom V3

      Local BBB

      BBB of Greater Houston and South Texas

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