ComplaintsforA Better Tripp Moving & Storage
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/18/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
This business did significant damage to my things while moving them from Texas to Missouri. I have filed a claim regarding this damage and now I can't get anyone to respond to me.Business response
12/08/2022
Mrs. ********:
We try to please all our clients with professionalism and fairness. We have paid you for the wall and the door that were damaged. We have made your claim top priority and working on your claim. Your claim is under investigation and working on a solution. We appreciate you working with us to address your concerns.
Sincerely,
Terri *****Customer response
01/01/2023
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. They are going to send me a check for 582.00. They sent a check for 400.00 to cover damage done to our house.
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Contact Information
5400 Mitchelldale St Ste B1
Houston, TX 77092-7225
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 7:00 AM - 12:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.