Business ProfileforStudent Movers, Inc.

Six items were damaged and I witnessed three of items damaged. Danny (the mover) acknowledged two of them to me (3 & 6) and I saw three of them happen (1, 4, & 6). 1) Chest (Danny had the chest on a dolly and hit the door handle as he was coming through the door, which caused a noticeable dent.) 2) Bed (one support leg broken) 3) Stand (Danny said he lifted the stand by the bottom tile at the corner, breaking off the corner) 4) Media cabinet (Danny was moving shelves around and scratched the edges of the media cabinet) 5) Kitchen table (corner) 6) Desk (caused by Dolly handle - Danny pointed out.) The movers came 5/19 to evaluate the damage and weigh the damaged furniture. I told SM that I would be available after 6. However, I received multiple calls from Danny starting at 3:30PM and I wasn't able to answer since I was working. He kept texting me and let me know that he was waiting. So, I had to rush to get home ASAP so I wouldn't keep them waiting. The experience was very uncomfortable since Danny kept telling me that he was going to have to pay for the damage, kept offering me money and kept pointing out how heavy all the furniture is and I wouldn't be replacing it anyway. I didn't want to take his money at the time and Danny called SM so I could talk to a rep there. He wouldn't speak to her since he said she didn't like him. I wasn't sure what to say or do. I marked down the weight of the furniture. I would like to be paid for the damage but I don't want to deal with the mover directly as he made it feel like I would be getting the move for free. I felt like I was stealing money from him and it was very uncomfortable that I had to deal with the mover directly to get reimbursed. My furniture is still damaged from the move and needs repair but I'm not going to take money directly from the mover. Below are the weight amounts, which are estimates since I was very uncomfortable with the movers & situation. 1. 300 2. 100 3. 20 4. 200 5. 200 6. 200