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Find a Location

Mossy Nissan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMossy Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/1998

    Years in Business: 53

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Mossy sells new Nissans and all other used vehicle makes/models.  Additionally, they have a service, parts, and collision center for all your vehicle needs. 

    Mossy has been serving the Houston community for nearly 50 years! The only way to stay in business that long is by making customers for life. Mossy’s History of Excellence has proven this. Our customers come back again and again because they are treated right. With 13 Nissan dealerships in Houston, we know what it takes to make a difference: a better experience. It really is that simple. At Mossy, you are not a number, you are a friend, a customer, and a part of Mossy’s story. 

    Business Details

    Location of This Business
    12150 Katy Fwy, Houston, TX 77079-1105
    BBB File Opened:
    1/1/1971
    Years in Business:
    53
    Business Started:
    1/1/1971
    Accredited Since:
    10/2/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ashton Mossy, General Manager
    Contact Information

    Principal

    • Mr. Ashton Mossy, General Manager

    Customer Contact

    • Mr. Ashton Mossy, General Manager
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I took my Altima to a Mossy Nissan to have it's headlights replaced according to the ***** ****** ********** in July 11, 2022. Mossy agreed to replace them and ordered new combination lamps. Five months later, to this date 12/07/2022 they claim they have not received the parts and that there is a national backlog by Nissan and can't do anything about it. They have given me no solution to the problem. I cannot drive my car at night because of this and is becoming quite a hassle.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Quincy W

    1 star

    05/02/2024

    Horrible service! I'd never take my car there again. I had to keep taking my car there multiple times (at least 4 times in 4 weeks), because they couldn't fix initial issues that were wrong with my car. I had to pay each time for every "new" issue they found wrong with the car, and then by the final time they figured loaning me a free rental would be doing me a favor. I worked with Laura, and the people at the desk aren't any better. I spoke with the manager and his main concern was me possibly adjusting my review. Not at all. Please don't get your car serviced here.

    Local BBB

    BBB of Greater Houston and South Texas

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