Business ProfileforVolkswagen of Clear Lake

Daniel G. ****, bought a used 2013 BMW X1 for $8000 on Monday October 2,, 2023. from Volkswagen Of Clearlake in Clearlake, Texas which is a subsidiary of ***** **********. ***** ********** has a corporate headquarters in Charlotte North Carolina He test-drove it and he liked it but the brake light, check engine light, and tire sensor light were on. They told him they would fix these items if he wanted to buy them. He agreed and also agreed that after these 3 things were fixed it would not come with a warranty. He again agreed. They kept the car for 3 days and called him to let him know it was ready. Once he got there all 3 lights were still on they reassured him that they would go out within 40 miles. It did not. He took it back and they informed him it came with no warranty. Understood but the items were not fixed which they guaranteed that their service center would fix. We have been fighting with them ever since. They should at least warranty their service work which they have refused. Now it is sitting at another service center and needs $2500 worth of repairs. Not only did their service center not fix it but their attempt made the problems worse. They were not even capable of installing the brakes correctly. I want to warn anyone considering any type of business with this dealership they will break your bank. They do not care at all about customer service. You can call me at (************ or Daniel at (************ if you want even more details about this dealership. We are an open book