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Find a Location

Texas Pool Champions, Inc. has 1 locations, listed below.

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    Business ProfileforTexas Pool Champions, Inc.

    Pool Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company specializes in design, consultation and construction of: swimming pools, spas and hot tubs.

    Business Details

    Location of This Business
    4604 Fm 1960 Rd W Ste 610, Houston, TX 77069
    BBB File Opened:
    5/1/2017
    Years in Business:
    7
    Business Started:
    4/4/2017
    Business Incorporated:
    4/4/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Kreg C Arnold, Owner
    Contact Information

    Principal

    • Mr. Kreg C Arnold, Owner

    Customer Contact

    • Mr. Kreg C Arnold, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah B.

    1 star

    10/04/2022

    Wish I could review without a star. All I can say is “”RUN””. This guy still hasn’t finished our pool. In my opinion our pool remodel was done backwards. Not one part of our project was done good the first time. This guy doesn’t go onsite to monitor work being done. We were told we needed a complete chip out. They tore it out and deep holes and rebar was exposed. The pillar in our home was damaged by one of his hired contractors. It was knocked off center and his repair was to just put some type of rubber sealer and it’s still off center. He refused to provide insurance information. My spa was chipped out and now not symmetrical. You can see from photos that plates are not centered on bottom. He refused to provide any insurance information to us. It’s still damaged. Then we thought that our pool surface would be made smooth after chip out. We mentioned the concerns with the indentions and we’re assured it would be fine. The bench in our pool was completely chipped out and was now low in the pool. I can no longer enjoy that feature. My husband almost couldn’t even step up or down. This guy avoided every concern we have had along the way and just kept working and sending contractors. We do not stay there during the day as we work in Spring,Tx. When we complained he told us if we didn’t pay he would file a lien on our home and so would the contractor’s. He continued to have pebble tech sprayed in our pool and we thought these issues with bench and holes would be resolved. He rushed to our home and started to fill pool with water and told us that contract that we have with him stated last payment due on fill-up. To top it off we paid 13,000 for concrete slab and paid cash to him and he refused to give us a receipt for weeks. Now we just found out that the slab still has our open sprinkler system under it. We text him and he told us we purposefully let our pool overflow on the deck. I sent photos to show him that the pool hasn’t even been filled completely.

    Local BBB

    BBB of Greater Houston and South Texas

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