Business ProfileforLandry's, Inc.(Corporate)

Oceanaire Atlanta-07/08/2024 8:03PM My fiancé and I had decided that we would enjoy a nice seafood dinner but didn't have time to dine in so we placed a pickup order at Oceanaire Atlanta. I ordered the broiled "fresh jumbo Massachusetts scallops" and he ordered the chicken fried lobster tails and truffle fries. The order was to be ready in 30-40 minutes and we arrived in 30 so the order wouldn't be left sitting. I picked up the order at the bar and left. Within 2 minutes of being in the car with the to go order, the car began to smell like old seafood. We were shocked but being that we had to get back home immediately and still had a 23 minute ride ahead of us we were unable to turn around and go back to Oceanaire. We were starving and attempted to eat the fries while driving home. They were terrible. Not only were they cold but they were cooked in old burnt oil and waterlogged in with grease. It got even worse when we got home. The chicken fried lobster tails were cooked in the same old burnt oil and were heavy and wet instead of light and crispy. The 5 jumbo "scallops" that we just paid 50 dollars for couldn't even be eaten. They were gritty and tasted like they'd been soaked in a chemical bath! I grew up in Massachusetts and I'm accustomed to fresh scallops and these "scallops" we were served were like nothing I've ever tasted nor do I ever want to taste again. They were absolutely disgusting, my dog wouldn't even eat them. I don't know if they thought they could pawn this garbage off because it was a to go order or because I was using 2 gift cards that I received as a gift some time ago? I guarantee if I was seated in the restaurant this garbage would have never been accepted. To sum it even up after a 50 minute round trip journey to pick up the order and a $126.73 bill we ended up with nothing to eat. This is completely unacceptable. I feel like I've been robbed of my time and money!

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