![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforChampion Contracting Services
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- Houston, TX 77098-1490
- BBB File Opened:
- 8/3/2017
- Years in Business:
- 14
- Business Started:
- 5/12/2010
- Business Incorporated:
- 5/12/2010
- Type of Entity:
- Corporation
- Alternate Business Name
- F D & L Group, Inc.
- Business Management
- Mr. Kenneth Wash, Owner
- Ms. Tracey Hawthorne, Part Owner
- Contact Information
Principal
- Mr. Kenneth Wash, Owner
- Ms. Tracey Hawthorne, Part Owner
Customer Contact
- Mr. Kenneth Wash, Owner
- Additional Contact Information
Phone Numbers
- (713) 366-4609Other Phone
- (713) 366-4532Other Phone
- (713) 366-4609
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
ZWiseman
05/04/2024
We tried to give this company time to right their wrong. Initially, we thought this company was good they seemed they they were for us and cared. They stuck around with us as we fought with ***** ****. Just like the other review I read once they get the money the communication and everything change. Initially, we gave them a 10k down payment, and after fighting with Statefarm which was another 12k, we also had to get a loan which was 3k almost 4K as well with an additional $500 cash I had to pay for plumbing. The remodel started at the end of August 2023 they didn’t finish until Feb 2024. Started Oct to Feb their guys came once a month it was always some kind of excuse. We always reached out to them they respond when they want. We couldn’t have Thanksgiving or Christmas in our home due to the issues they had either family but communication is the key. I’m embarrassed and upset about the aftermath of our situation the work is SLOPPY. I wanted the company to show me a contract for the work they did after a month of asking they still could not produce the docs. I have the original contract but a lot of work they didn’t do. No way I should pay to have a junk truck come and they the things that were left behind like the old kitchen counter, toilet, doors, and debris from their worker. There’s way more I can say about this company. I don't recommend this company, still to this day they haven’t reached out to my husband. There are a lot of lies, excuses, and sloppy work from their contractors except for 1 guy who tried to help in the end. I to pay other ppl to fix the things this company didn’t care to fix when after leaving Mrs Tracey a long heart felt msg. I don't recommend this company.
Original Review 5/4/23 I wanted to express my sincere gratitude to Champion Contracting Services. Our home was damaged by the February 2021 winter storm. I was referred to Champion Contracting Service by a friend. When I met Mr. Ken, Mrs. Tracey, and Tonya. I was very excited. My husband and I learned things our insurance never mentioned we were entitled to. We started work at Champion Contracting Services in July 2021. I was excited about the entire process. I was ready to get my house back to the way we had it. The insurance company I had was running over us and not wanting to pay and wanting to underpay for the damage we had, which was well over 40k, the insurance company only gave 10k. Tonya, who works for the Company, was great and very informative. Mr. *** and Mrs. ****** were there for my family EVERY STEP OF THE WAY. Fast-forward 2 years after fighting with the insurance company and having to get a lawyer, with the help of Champion Contracting, we can start fixing our house. If I had not met Mr. Ken, Mrs. Tracy, or Tonya, I think any other Contactor would not have helped us fight with the insurance company. We did not just feel like a customer; we felt like family. I thank God for bringing the company into my and my family's life. If I could give them a million stars, I would. The customer service is phenomenal. I most definitely recommend Champion Contracting Services.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.