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Find a Location

Avana Windows & Doors has 1 locations, listed below.

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    Business ProfileforAvana Windows & Doors

    Storm Windows and Doors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/28/2018

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16225 Park Ten Pl Ste 500, Houston, TX 77084-5152
    BBB File Opened:
    12/27/2018
    Years in Business:
    18
    Business Started:
    11/18/2005
    Business Started Locally:
    12/17/2018
    Accredited Since:
    12/28/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wendy Vaughan Home Improvements, Inc
    Business Management
    • Ms. Wendy Vaughan, President
    Contact Information

    Principal

    • Ms. Wendy Vaughan, President

    Customer Contact

    • Ms. Wendy Vaughan, President
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael P

    5 stars

    07/09/2023

    I moved to Houston early last summer into a three story townhouse and had an uncomfortable time due to a lack of insulation and 27 single pane windows. I loved the home because of the light, but I definitely needed new windows and more insulation, I got the insulation easily, but I found that selecting replacement windows is not as easy. There are several different types of construction and ratings, and prices are all over the spectrum. The sales representative from Avana Windows, Natalie Vaughn, was head and shoulders above the other four from whom I got estimates. She was extremely efficient in measuring the large number of windows (some of which were unusual in shape) and in walking me through the different types of construction, the reasons for them, and the expectations that I could have. The prices that she quoted were reasonable, and I chose Avana after studying the information from all of the vendors. Installation took place about three months later by some of the happiest people whom one will ever meet. I mention this because I have found that employee satisfaction is a good indicator of how a business is run. It was done in a few days, and the site was left clean and neat. Winters in Houston are mild, so I didn't really get a good idea of how well the new windows would perform. This summer though has been one of many days with temperatures above 100 degrees, and my two air conditioners have only run intermittently and have kept all three floors so comfortable that I am not aware of the outdoor temperature. Last year both air conditioners ran constantly, and it was still hot inside. I have received several compliments from my neighbors on the appearance of the new windows also. I am exceedingly pleased with the performance of Avana windows and with all of my dealings with them.

    Avana Windows & Doors Response

    07/10/2023

    Thank you Michael! It was a pleasure working with you. :)

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