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ComplaintsforIPIC Houston
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Complaint Details
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Initial Complaint
03/13/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went to the movies on March 9th, 6pm , theater 6, the movie was scream 6. Had purchased 2 seats in premium. What i got was a different seat than advertised and purchased. This seat was a back row, handicap seat, very different from the normal premium seat that has a privacy wall around it. Additionally, when i purchased the seats, there was no handicap warning regarding the seat or showing it to be any different from the standard seat. I left before the movie began. Have been a long time customer, so I know how to book seats. This is basically false advertisement / bait and switch. Will be reporting this to the FTC as I am sure i am not the only person who has been bait and switched by this company
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.