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Business ProfileforRTIC Coolers LLC
Current Alerts For This Business
Since January 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.
According to consumer disputes, it has been alleged that RTIC Coolers, LLC has been accepting payment for product in advance and then not delivering. The consumers have alleged that they are informed the product is on backorder and then are unable to make contact with the business via phone or email to get a status of the order or request a refund.
More recent 2020 customer reviews, consumers stated when they inquired about refunds or exchanging a defective cooler, the company is not responsive and states Covid-19 is to blame.
The company does respond to or resolve the disputes via the Houston BBB.
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 20702 Hempstead Road, Suite 110, Houston, TX 77065
- BBB File Opened:
- 11/19/2015
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
41 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
41 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Austin S
07/01/2024
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