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ComplaintsforAlka Mist Premier
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Complaint Details
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Initial Complaint
12/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a water softener/purifying system from Alkamist Premier Feb. 2021. On Monday, Dec. 26, 2022, I noticed a leak in my garage and my systems making a loud noise so I turned off the water from the main area. I texted my salesman, DeMarquis who suggested I contact the owner, Hesbon @ 713-443-6767. I texted then called, but Hesbon did not reply nor answer. The number on the brochure (713-955-6132) is no longer a working number. I have been trying to reach Hesbon for two days. Hopefully he answers soon. I also noticed that the brochure states that they are an "accredited business" with the BBB, but according to the internet, they are NOT!!
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Customer Complaints Summary
7 total complaints in the last 3 years.
0 complaints closed in the last 12 months.